Shipping & Processing Policy

Shipping/Processing/Returns

DOMESTIC SHIPPING

Free Standard Shipping (3-7 Business Days) for all hair items within the USA. You will receive a tracking number once your order has shipped, so you can monitor its progress every step of the way.

INTERNATIONAL SHIPPING

Shipping times for international orders may range from 7-14 business days, depending on your destination and customs processing. You will receive a tracking number once your order has shipped, so you can monitor its progress every step of the way.

PROCESSING TIME

Our processing time is typically 2-8 business days (excluding weekends and public holidays). Orders with standard colors like 1B or other simple shades will be processed and shipped faster. However, custom coloring or additional styling (e.g., ombré, highlights, or unique shades) may take extra time due to the additional work involved in creating your personalized look.

CANCELLATIONS

Once an order is submitted and processing begins, it cannot be canceled. If you have any questions about cancellations, please contact us immediately.

RETURNS

All sales are final. We do not accept returns or exchanges.

DELAYED ORDERS

Shipping provider delays are not the responsibility of BB Collections Hair. If your order is delayed, please contact the shipping carrier directly for updates.

DAMAGED ORDERS

BB Collections Hair cannot be held responsible for any lost or damaged products once they have been handed over to the shipping carrier. If your order is damaged or lost in transit, please reach out to the shipping provider for assistance.

CONTACT

For questions about this shipping policy, please contact us at:

Email: contact@bbcollectionshair.com

Custom Orders

Choose the collection that complements your natural hair texture to enhance your beauty effortlessly. Whether you embrace the volume of coils and curls or the sleekness of straight and wavy strands, our custom options are designed to blend seamlessly with your unique style. Manifest your beauty, naturally!

For Naturally Straight & Wavy COLLECTION

Custom Extensions

Embrace effortless elegance with our Naturally Straight & Wavy Collection. Designed to showcase the beauty of sleek, straight textures and soft, flowing waves, this collection offers the perfect blend of luxury and versatility. Whether you're aiming for a polished, professional look or a carefree, beachy vibe, these extensions deliver natural movement and a flawless finish. Manifest your beauty with every strand!

CUSTOMIZE NOW

fOR Naturally Coily & Curly Collection

Custom Wig & Extensions

Celebrate the beauty of bold textures with our Naturally Coily & Curly Collection. Designed to highlight the charm of tight coils and luscious curls, this collection offers the perfect combination of luxury and versatility. Whether you're going for a voluminous statement look or embracing your natural vibe, these extensions provide unmatched texture and a flawless finish. Manifest your beauty with every strand!

CUSTOMIZE NOW